At AL-NAADEE, we are committed to delivering your favorite fragrances quickly and securely, ensuring a seamless shopping experience. Below, you’ll find detailed information about our shipping and delivery process tailored for customers in the UAE, Pakistan, and beyond.

1. Shipping Coverage

We currently deliver across the United Arab Emirates (UAE), Pakistan, and internationally to other countries. Wherever you are, AL-NAADEE ensures your favorite fragrances reach you.

2. Processing Time

Order Confirmation: Once your order is placed, you will receive a confirmation email or SMS.
Processing Duration: Orders are processed within 1-2 business days. For custom or pre-order items, processing may take 2-4 business days.
Dispatch Notification: After dispatch, you’ll receive a tracking number to monitor your shipment.

3. Delivery Timelines

United Arab Emirates (UAE):
Dubai: Delivery within 1-2 business days.
Other Emirates: Delivery within 3-4 business days.

Pakistan:
Karachi: Delivery within 1-2 business days.
Other Cities: Delivery within 3-4 business days.

Other Countries:
Delivery within 4-10 working days, depending on the destination and customs clearance.

Note: Delivery timelines may vary due to public holidays, customs processes, or unforeseen delays.

4. Shipping Charges

UAE:
Free shipping on orders above AED [250].
A flat fee of AED [15] applies to orders below the threshold.

Pakistan:
Free delivery all over the Pakistan.

Other Countries:
Shipping charges are calculated based on the destination and will be provided at checkout.
Payment for international shipping must be made in advance.

5. Packaging & Safety

We take great care to ensure your fragrances arrive in pristine condition. All orders are securely packed with protective materials to safeguard against damage during transit.

6. Order Tracking

Track your shipment in real-time! Use the tracking number provided in your dispatch notification to monitor the status of your delivery.

7. Delivery Partners

We collaborate with reliable courier services in the UAE, Pakistan, and internationally, including [list courier names if applicable], to ensure timely and secure deliveries.

Special Delivery Instructions

Have specific instructions for delivery? Let us know during checkout, and we’ll work with our courier partners to accommodate your request.

9. Unsuccessful Delivery Attempts

If delivery is unsuccessful, our courier partner will attempt a redelivery. After multiple failed attempts, the package will be returned to us. In such cases, additional shipping charges may apply for re-dispatching the order.

10. Issues or Concerns?

For any questions or concerns about your shipment, our customer service team is here to assist you. Contact us at WhatsApp # +92 312 3999610