At AL-NAADEE, we prioritize your satisfaction and strive to provide a delightful fragrance experience. Our exchange policy is designed with your convenience in mind

1) Tester Provision:

For every perfume purchased online, a tester of the same fragrance will be provided

Customers can try the tester to experience the fragrance without removing or opening the plastic wrapping of the main perfume box

2) Exchange Conditions

If the fragrance does not meet your expectations, you may request an exchange for another product of your choice.

The exchange request must be made within 15 days of purchase.

The plastic wrapping on the perfume box must remain intact and unopened

3) First Purchase Convenience

For first-time buyers, AL-NAADEE will also include an additional tester of a different fragrance to enhance your experience and convenience

4) Exchange Process:

To initiate an exchange, contact our customer service team at WhatsApp # +92 312 3999610.

Provide proof of purchase and details of the product you wish to exchange

The replacement product will also include a tester to ensure satisfaction before opening its plastic wrapping

5) Shipping and Handling

Customers will NOT be charged any shipping fees for returning the original product or receiving the replacement product

We are committed to ensuring your satisfaction with every AL-NAADEE fragrance.
For further assistance, please reach out to us at our WhatsApp # +92 312 3999610